For the most recent postings and research, you can visit
http://www.itsmwatch.com. But there are alot of sites that provide a starting point for more information on ITIL and ITSM in general (examples below). You can also look up ITIL on wikipedia at http://wikipedia.org.
For ITIL toolkits, the most cost effective are probably from http://www.processworx.com.
Wikipedia has a good description of it and links to some of the major sites. There are a lot of user groups that you can join and provide a lot of good informatoin:
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