A question from Travel Insurance Training Programme Review Booklet?

Question:The above booklet is for ABTA Level 1 & City & Guilds Level 2. There is a question within the booklet that I cant seem to find the answer to. Can anyone help? The question is -

What are the three crucial areas to learn as a responsible agent for the insurers?

Any help would be much appreciated.

Many Thanks Claire x

Answers:
I wish I could help, but I'm only a dumb dog!

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