I as a manager which type of communication is taken to settle a dispute?

Question:reasons

Answers:
Face-to-face. It's the only way.

Remember, YOU are the manager. Mediate the discussion as required to get both points of view. But YOUR decision is final.

If the issue is complicated, defer your decision and tell them you'll notify them when your decision has been made.

Also remember that the human resources folks are on your side.

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