Do you know a site where i could research about guest satisfaction during peak hours in hotel .?

Question:its 4 my thesis thanks

Answers:
The only site I can find besides mine for general info, which is
http://www.msn.encarta.com/
(look under hotel)
is the one for the American Hotel and Motel Association:
http://www.ahma.com/
It MAY help... hope so!

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