A man who investigates , complaints and mediates fair settlements,?

Question:especially between aggrieved parties such as consumers or students and an instituitional organisation. " a one word answer expected pls."

An arbiter? I'm pretty sure that's the title you're looking for.
He is known as an Ombudsman
arbiter or arbitor, not sure if you want UK or US spelling.
i agree with the ombudsman answer
My dad

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